Joy Lee, PhD, MS

Contact :

joyllee@iu.edu

Electronic communication is ingrained in our daily lives. I want to make sure we optimize electronic communication in healthcare as a way toward optimizing population health.

Initiatives

Research Scientist, William M. Tierney Center for Health Services Research, Regenstrief Institute
Assistant Professor of Medicine, Indiana University School of Medicine
Adjunct Assistant Professor, Department of Health Policy and Management, Indiana University Fairbanks School of Public Health

Dr. Joy Lee is a health services researcher using mixed methods to examine electronic communication in healthcare, including communication from patients to their care team as well as communication between clinicians. In addition to electronic communication, she has special interest in improving the quality of care experienced by gender and sexual minority patients, and in improving patient safety through the use of health information technology.

Dr. Lee obtained her master’s degree in health policy and management in the Harvard T. Chan School of Public Health and doctoral degree in health services research and policy from the Johns Hopkins Bloomberg School of Public Health, where she also completed a post-doctoral fellowship in health services research and policy. Dr. Lee holds an adjunct faculty appointment in the Department of Health Policy and Management in the Richard M. Fairbanks School of Public Health. In her spare time, Dr. Lee enjoys Teddy Grahams, Instagram, and getting way too competitive about Bananagrams.

Featured Projects

Using photo elicitation to elicit primary care experiences of transgender veterans

(Regenstrief Institute)

Role: Principal Investigator

Pilot Program Awards

Improving Patient Care and Physician Resilience through Effective Veteran-Centered Communication and Documentation

(VA HSR&D)

Role: Investigator

Engaging Transgender Veterans with Communication Technology

(VA HSR&D)

Sub-award

The Survivorship Plan HEalth REcord (SPHERE) Implementation Trial

(National Cancer Institute)

Role: Investigator

Highlighted Publications

Jun 24, 2015

Patient use of email, Facebook, and physician websites to communicate with physicians: A national online survey of retail pharmacy users

Publication: Journal of General Internal Medicine

DOI: 10.1007/s11606-015-3374-7

Authors: Lee JL, Choudhry NK, Wu AW, Matlin O, Brennan TA, Shrank WH

Nov 2016

A qualitative exploration of favorite patients in primary care

Publication: Patient Education and Counseling

doi: 10.1016/j.pec.2016.06.023

Authors: Lee JL, Beach MC, Berger ZD, Pfoh ER, Gallo JJ, Dy SM, Wu AW

Dec 2017

Patient satisfaction and provider use of electronic communication: A cross-sectional analysis

Publication: European Journal for Person Centered Healthcare

DOI:10.5750/ejpch.v5i4.1352

Authors: Lee JL, Dy SM, Kravet SJ, Ashar BH, Nesson T, Wu AW

Sep 9, 2017

Toward a more patient-centered approach to medication safety

Publication: Journal of Patient Experience

DOI: 10.1177/2374373517727532

Authors: Lee JL, Dy SM, Gurses AP, Kim JM, Suarez-Cuervo C, Berger ZD, Brown R, Xiao Y

Aug 25, 2017

A critical appraisal of guidelines for electronic communication between patients and clinicians: the need to modernize current recommendations

Publication: Journal of the American Medical Informatics Association

DOI: 10.1093/jamia/ocx089

Authors: Lee JL, Matthias MS, Menachemi N, Frankel RM, Weiner M

Apr 2018

What does shared decision making look like in natural settings? A mixed methods study of patient-provider conversations

Publication: Communication and Medicine

DOI:10.1558/cam.32815

Authors: Lee JL, Callon W, Haywood C, Lanzkron SM, Gulbrandsen P, Beach MC

Mar 4, 2019

Racial and socioeconomic disparities in cancer-related knowledge, beliefs, and behaviors in Indiana

Publication: Cancer Epidemiology, Biomarkers and Prevention

DOI: 10.1158/1055-9965.EPI-18-0795

Authors: Rawl SM, Dickinson S, Lee JL, Roberts J, Teal E, Baker LB, Kianersi S, Haggstrom DA

Jun 19, 2019

Barriers to access in pediatric living-donor liver transplantation

Publication: Pediatric Transplantation

DOI: 10.1111/petr.13513

Authors: Mogul DB, Lee J, Purnell TS, Massie AB, Ishaque T, Segev DL, Bridges JF

Nov 12, 2019

Too many don’ts and not enough do’s? A survey of hospitals about their portal instructions for patients

Publication: Journal of General Internal Medicine

DOI: 10.1007/s11606-019-05528-z

Authors: Lee JL, Williams CE, Baird S, Matthias MS, Weiner M

May 27, 2020

Communication about health information technology use between patients and providers

Publication: Journal of General Internal Medicine

DOI: 10.1007/s11606-020-05903-1

Authors: Lee, JL, Rawl SM, Dickinson S, Teal E, Baker LB, Lyu C, Tarver WL, Haggstrom DA

Dec 5, 2020

Insecure messaging: How clinicians approach potentially problematic messages from patients

Publication: JAMIA Open

DOI: 10.1093/jamiaopen/ooaa051

Authors: Lee JL, Matthias MS, Huffman M, Frankel RM, Weiner M

Feb 2, 2022

"I don't want to spend the rest of my life only going to a gender wellness clinic": Healthcare experiences of patients of a comprehensive transgender clinic

Publication: Journal of General Internal Medicine

DOI: 10.1007/s11606-022-07408-5

Authors: Lee JL, Huffman M, Rattray NA, Carnahan JL, Fortenberry JD, Fogel JM, Weiner M, Matthias MS

In The News

Influence

Featured Fellowship

People

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NewsMulti-state study reports COVID-19 mRNA vaccines protective during Omicron BA.4/BA.5 predominance

NewsIBJ Honors Regenstrief research scientist with Heath Care Hero Award

NewsLOINC 2.74 Release Webinar scheduled for spring 2023

NewsLOINC continues facilitating health data interoperability with biannual issuance of new concepts

Factors influencing participation of Black and White...

Joy Lee, PhD, MS

Contact :

Initiatives

Featured Projects

Using photo elicitation to elicit primary care experiences of transgender veterans

Improving Patient Care and Physician Resilience through Effective Veteran-Centered Communication and Documentation

Engaging Transgender Veterans with Communication Technology

The Survivorship Plan HEalth REcord (SPHERE) Implementation Trial

Highlighted Publications