Building access to the Regenstrief Institute is currently restricted. More on our coronavirus precautions.
See our coronavirus precautions.

Regenstrief Institute Research Scientist Richard FrankelPhD, won the 2020 John A. Benson Jr., M.D., Professionalism Article Prize from the American Board of Internal Medicine (ABIM) Foundation. The award recognizes peer-reviewed journal articles that document the impact of medical professionalism on improving healthcare.  

Dr. Frankel was the senior author on the paper “If your feelings were hurt, I’m sorry…” How Third-Year Medical Students Observe, Learn From, and Engage in Apologies,” which was published in the Journal of General Internal Medicine in October 2020. Ian C. Fischer, PhD, from IUPUI was first author. 

Apologies may play a significant role in medical care, especially in the context of patient safety, medical error disclosure, and malpractice. The paper characterized how medical students witnessed and engaged in apologies during day-to-day care. Researchers concluded that few education programs target apologies in the context of routine practice. With little formal instruction, students may rely on adopting habits displayed by their teachers, and faculty have an important role to play in modeling the apology process.  

The article was one of six that won the award for the award.  

About Richard M. Frankel, PhD   

In addition to his role as a research scientist at Regenstrief, Richard M. Frankel, PhD, is a core investigator for the U.S. Department of Veterans Affairs Health Services Research and Development Center for Health Information and Communication, Richard L. Roudebush VA Medical Center. Dr. Frankel is also a professor of medicine at the Indiana University School of Medicine. 

About Regenstrief Institute  

Founded in 1969 in Indianapolis, the Regenstrief Institute is a local, national and global leader dedicated to a world where better information empowers people to end disease and realize true health. A key research partner to Indiana University, Regenstrief and its research scientists are responsible for a growing number of major healthcare innovations and studies. Examples range from the development of global health information technology standards that enable the use and interoperability of electronic health records to improving patient-physician communications, to creating models of care that inform practice and improve the lives of patients around the globe.  

Sam Regenstrief, a nationally successful entrepreneur from Connersville, Indiana, founded the institute with the goal of making healthcare more efficient and accessible for everyone. His vision continues to guide the institute’s research mission. 

MEDIA CONTACTS:
John Erickson
Regenstrief Institute
prteam@regenstrief.org
(317) 643-2313

Related News

Jun 17, 2021 • News
Regenstrief VP Aaron Carroll named IU’s inaugural chief health officer
Photo by Marina Waters Article adapted from News at IU Indiana University President Michael A. McRobbie, PhD, announced that he has appointed  Regenstrief Institute Vice President for Faculty Development Aaron Carroll, M.D., as the university's inaugural chief health officer.  In addition to his role at Regenstrief, Dr. Carroll is a distinguished professor of pediatrics and associate dean…
Continue Reading >
Jun 15, 2021 • News
EHRs not meeting the challenges of primary care according to new study
Human factors approach to EHR design can improve patient care   Much needs to be accomplished during the short time a primary care physician sees a patient. A new study from U.S. Department of Veterans Affairs, Regenstrief Institute and IUPUI researchers reports that electronic health records (EHRs) are not rising to the challenges faced by primary care physicians because EHRs…
Continue Reading >