- Research Scientist, Regenstrief Institute, Inc. and Indiana University Center for Health Services and Outcomes Research
- Professor of Medicine, Indiana University School of Medicine
- Core Investigator, VA Health Services Research and Development Center for Health Information and Communication , Richard L. Roudebush VA Medical Center
- Director, Advanced Scholars Program in General Internal Medicine and Geriatrics
Dr. Frankel’s research interests include organizational culture change, quality and safety in healthcare, the effects of communication on processes, and outcomes of care and conversations at the end of life. He is the statewide competency director for the IU School of Medicine’s professionalism competency.
Dr. Frankel’s educational interests include interventions with physicians and patients to improve communication about chronic pain, faculty development with specific emphases on helping new faculty succeed, teaching humanism at the bedside, and implementing and evaluating experiential and other interactive learning formats that incorporate personal awareness and mindfulness.
“Medicine is fundamentally a human enterprise that is still practiced one conversation at a time. Our challenge is to find the best ways to incorporate computers to support care in the examination room without losing the heart and soul of medicine – the physician-patient relationship.”