Dr. Rich Holden is a human factors engineer and social-cognitive psychologist with more than 17 years of experience in health care research and consulting in the US and Sweden. He is a national leader in the application of human factors engineering and psychology to design and evaluate sociotechnical interventions to improve health and health care. Lately this research has focused on collaborative, multidisciplinary, and technology-enabled approaches to care for older adults with chronic conditions, particularly heart failure and dementia.
Dr. Holden’s work has been applied in settings such as the emergency room, pediatric and adult hospitals, inpatient pharmacy, hospital IT departments, primary and specialty outpatient care clinics, and community-based population health management programs.
Dr. Holden has earned degrees in industrial engineering (PhD, MS) and psychology (PhD, MS, BS), with concentrations in health systems engineering and social-cognitive psychology. He is a founding faculty associate of the National Center for Human Factors Engineering in Healthcare and the Chief Healthcare Engineer in the Center for Health Innovation and Implementation Science.